This Policy explains how KatFacil LLC collects, uses, stores, and shares personal and business information when you use our regulated fintech services.
We collect information you provide directly, information generated through account activity, and certain technical data needed to secure, operate, and improve the platform.
| Category | Examples |
|---|---|
| Account profile | Name, email, phone number, country, business details, account preferences |
| KYC and KYB data | Identity documents, selfies, proof of address, registration records, ownership data |
| Transaction data | Wallet funding, transfers, card activity, balances, charges, counterparties |
| Technical data | IP address, device identifiers, browser information, logs, cookies, security telemetry |
We use identity verification data to confirm eligibility, prevent fraud, comply with AML and sanctions requirements, and determine whether to approve or restrict services.
Verification data may be processed with trusted identity, document, fraud, and screening providers acting under contractual confidentiality and data protection obligations.
Transaction data is used to execute payment instructions, maintain ledgers, calculate fees, investigate disputes, perform reconciliation, and meet regulatory reporting requirements.
Card, wallet, transfer, and funding data may also be analyzed to identify anomalies, abuse patterns, or indicators of account compromise.
We use cookies, local storage, and similar technologies to remember preferences, maintain sessions, secure logins, and understand how users navigate the platform.
Analytics tools may measure page usage, performance, device types, and feature engagement. We do not permit analytics use that is inconsistent with applicable law or your settings where consent is required.
We share data only where necessary to deliver services, comply with law, detect fraud, process identity checks, issue cards, perform payments, provide infrastructure, or support customer operations.
| Recipient type | Purpose |
|---|---|
| Banking, card, and payout partners | Card issuance, transfers, settlements, balance operations, payment routing |
| Verification and compliance vendors | KYC, KYB, AML, sanctions, fraud screening, device risk checks |
| Infrastructure providers | Hosting, notifications, observability, backups, support tools |
We retain information for as long as required to provide services, maintain audit trails, resolve disputes, enforce agreements, detect abuse, or comply with legal and regulatory retention periods.
Closed accounts may continue to be retained for a lawful period, especially where financial, tax, AML, fraud, or security obligations apply.
Subject to local law, you may request access, correction, deletion, objection, restriction, portability, or review of certain processing decisions related to your information.
Some rights may be limited where information must be retained for compliance, fraud prevention, security, contractual, or legal reasons.
We apply layered administrative, technical, and organizational safeguards, including access controls, monitoring, verification workflows, encryption practices, and incident response procedures.
Privacy questions may be sent to support@katfacil.com or through the support channels available in the KatFacil LLC platform.